Employment

Full-Time Dispatcher/Scheduler – Beaches Council on Aging (Dial a Ride Program)

Beaches Council on Aging is seeking a reliable, compassionate, and tech‑savvy Dispatcher/Scheduler to support our Dial‑a‑Ride transportation program for seniors and adults with disabilities. This full‑time, onsite role focuses on scheduling rides, coordinating drivers, and ensuring smooth daily operations.

 

Key Responsibilities

  • Manage TripMaster scheduling system and daily ride coordination
  • Perform accurate data entry and route adjustments
  • Support drivers and understand van operations/Parascope app
  • Coordinate quarterly vehicle maintenance and relief vans
  • Provide general administrative support

 

Qualifications

  • High school diploma or equivalent
  • Experience with scheduling, dispatching, or computer‑based systems
  • Strong communication and customer service skills
  • Knowledge of the Jacksonville Beaches area
  • Ability to multitask and stay calm under pressure
  • Clean driving record (7 years) and ability to pass Level 2 background check

 

Preferred

  • Experience driving larger vehicles
  • Ability to lift to 50 lbs
  • Nonprofit or transportation experience helpful
  • No CDL required

 

Benefits

  • Accrued vacation and sick time

 

About Us: For 50+ years, Beaches Council on Aging has provided essential transportation and support services to homebound seniors and adults with disabilities. Our Dial‑a‑Ride program is a vital lifeline for our community.

 

Apply: Send resume and brief cover letter to LAnderson@beachescoa.org. Applications reviewed on a rolling basis. No phone calls.

Van Drivers - Immediate Hire

PART-TIME at least 2- 8 hour days (8:00 – 4:00 pm) a week and one Saturday every other month 

Wages: $15.00/hr. to start


Why work for us:  You will receive such gratification knowing that you have assisted seniors out of their homes and to their desired location in a safe and engaging manner.


Drivers will assist seniors and individuals with disabilities, giving door to door service, wherever needed in the Jacksonville Beaches area.  We operate Monday through Saturday 8:00 am to 4:00 pm. Must be available some Saturdays and at least two days during the week.


RESPONSIBILITIES

  • Drive senior customers to their desired location in a safe and timely manner
  • Safely load and unload passengers onto and out of wheelchair lifts on vans.
  • Collect $5 donations on board and keep track of funds.
  • Inspect and monitor your van daily before and after each use.
  • Treat all passengers with respect, kindness and patience.


QUALIFICATIONS

  • Must be between the ages of 25 and 79
  • Safety oriented
  • NO CDL license required
  • Need experience driving large vehicles, customer service or other related job experience.
  •  A Clean driving record must be submitted prior to hire.
  • Ability to handle physical workload to push wheelchair and passenger onto the lifts.
  • Must pass a background check.
  • Excellent computer skills to assist with scheduling is preferred.
  • Applicants’ commute should be no more than 30 minutes to our office in Jacksonville Beach. 


Email resume to: LAnderson@beachecoa.org – No phone calls please

Our office is located in Jacksonville Beach.

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